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Terms & Conditions

Effective Date: January 1st 2020
Last Modified: April 1st 2020

Introduction

Welcome to Wanna. We offer you a peer to peer sports gambling exchange.

Apple is in no way associated with Wanna or any contest or game that Wanna provides.

Account

If you wish to bet, you will need to open an account with us. By opening an account with us, you agree to be bound by our Account Terms and Conditions of Use.

Companies

Payment Processor – Wanna Processing Services Limited is incorporated under the laws of Cyprus having its registered address at Avlonos, 1, Maria House, 1075, Nicosia, Cyprus.

License Holder – Wanna N.V. is incorporated under the laws of Curacao having its registered address at Abraham de Veerstraat 9 Willemstad, Curacao.

(together the “Wanna group of companies”)

Betting

Before beginning to bet, you should read through our Betting – General Conditions as well as the “Specific Conditions” which apply to you and to each of your betting transactions as set out below.

By entering into any betting transactions on our platform, you agree to be bound by both the Betting – General Conditions and the specific conditions applicable to that particular betting transaction.

Account Terms and Conditions of Use

Before you can use our services, you need to open an account and deposit funds.

Please read these Terms and Conditions carefully before opening an account with us.

Please also read our Privacy Policy, and Cookie Policy, which is incorporated by reference into these Terms and Conditions. If there is any inconsistency between these Terms and Conditions and any of the documents listed above, these Terms and Conditions will prevail.

By checking the box, “I’ve read Wanna’s terms, policies & rules” on the Create Your Account screen, you agree to be bound by these Terms and Conditions.

  1. Your Account

In consideration of our accepting your application to open an account, you represent to us (and acknowledge that we rely on these representations) as follows:

    1. You are 18 years of age or over. It is an offense for anyone under the age of 18 to open an account or to gamble on Wanna;
    2. You are of sound mind and capable of taking responsibility for your own actions and that you can enter into a legally binding agreement with us;
    3. You agree to provide accurate registration information, including without limitation your correct date of birth and your country of residence. You agree to inform us of any changes in such details;
    4. You are the person whose details are provided in connection with your registration or, in the case of legal entities, you are a duly authorized representative of the relevant legal entity;
    5. You are acting as a principal and not as an agent on behalf of a third party;
    6. You are not an undischarged bankrupt or in a voluntary arrangement with your creditors;
    7. You are not located in a country where the use of our services is prohibited. All countries except for Brazil are prohibited at this time. You are entirely responsible for complying with your own local, national, federal, state or other laws concerning betting and gaming prior to opening an account, placing any bets or using our services;
    8. You are not currently subject to a self-exclusion from a Wanna account and neither we nor any other operator has excluded you from gambling; and
    9. You will, following a request from us (which may be made at any time before or after you open an account with us), promptly provide any documentation or information which we request in order to evidence your identity, age, address, country of birth or authorization to use a particular credit or debit card (and you agree that we may perform checks in order to verify any such documentation or information).

It is your responsibility to keep your contact details up-to-date on your account. Failure to do so may result in you failing to receive important account-related notifications and information from Wanna, including changes we make to Wanna’s terms and conditions.

You are solely responsible for the security and confidentiality of your account. In particular, you agree to keep your username, password and/or any other login credentials confidential and you are responsible for any misuse of your password and/or any other login credentials. Please note that when you create an account you have the option to use your email address or a username to log in to/identify your account. This can reduce the security levels of your account as your email address may be more accessible and this makes it easier for third parties to gain access to your account.

The Wanna app will remain logged into your account unless you logout. You are solely responsible for all activity that takes place on your Wanna account. We recommend that you log out of your Wanna account after each use for security purposes.

Provided that we have been correctly supplied with the account information requested, we are entitled to assume that offers and payments are made by you. You should change your password on a regular basis and never disclose it to any third party. You undertake to protect your username and password in the same way that you would in respect of your bank cards and any failure to do so shall be at your sole risk and expense. If another person accesses your account, you are solely responsible for all their actions whether or not their access was authorized by you and you hereby indemnify us and hold us harmless against all costs, claims, expenses and damages howsoever arising in connection with the use of or access to your account by any third party. Once you login to the Wanna app, you will remain logged into your account until you logout. To avoid unauthorized access, we recommend that you log out of your Wanna account after each use.

 

You will not attempt to sell or otherwise transfer the benefit of your account to any third party and nor will you acquire or attempt to acquire an account that has been opened in the name of a third party.

  1. Deposit and withdrawal of Funds

Users will be charged a foreign exchange fee of 8% during both deposit and withdrawal.

To place bets with real money on Wanna, you need to verify your account and deposit funds.

The funds in your account are held on your behalf by way of security to meet any payment obligations you may incur as a result of betting on our platform or using any of the products or services supplied by Wanna.

You undertake that:

    1. all money that you deposit in your account is untainted with any illegality and, in particular, does not originate from any illegal activity or source; and
    2. all payments made into your account are authorized and you will not attempt to reverse a payment made into your account or take any action which will cause such a payment to be reversed by a third party, in order to avoid any legitimate liability.

You accept that all transactions may be checked to prevent money laundering and that any transactions made by you which Wanna deems suspicious, may be reported to the appropriate authorities.

We have a number of controls and checks that take place before any withdrawal request is processed by Wanna. These checks are part of our ongoing commitment to maintaining the security of our customers’ funds. All withdrawals requests are therefore only processed after the expiry of a set period of time from the withdrawal request being made.

    1. Wanna Buck

The currency in which all users will bet with and hold in their account is represented by a Wanna Buck. The Wanna Buck has the exact same value as the Euro. The value of 1 Wanna Buck is equal to 1 Euro.

The purpose of the Wanna Buck is to allow users from all over the world to view bets in a uniform currency.

The user will choose their deposit amount in Wanna Bucks. For reference, the deposit screen will show the approximate deposit amount in the user’s local currency as selected by the user.

Once a withdrawal has been requested, the user’s withdrawal amount (displayed in Wanna Bucks) will also be displayed in the user’s local currency as selected by the user. The user will then be paid in the method in which they have selected.

The account holder will be subject to changes in the exchange rate in the Wanna Buck (Euro) and the currency they choose to withdraw.

    1. Privacy

The information that you send to us will be processed in accordance with our Privacy Policy.

You authorize us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third party providers of information.

You agree to indemnify us and hold us harmless in respect of the release of any personal (or other) data pursuant to our Privacy Policy.

You agree that, from time to time, we may contact you to ask if you would like to take part in promotional activity. If you agree to take part in such promotional activity, we may use your name and/or your image as reasonably required.

    1. Indemnity

You acknowledge that Wanna and its affiliates will hold information with respect to your identity, including but not limited to your name, address and payment details. You agree that we rely on this information in entering into our agreement with you and you agree to hold us harmless against any falsehood or inaccuracy contained in the information you provide us.

    1. Errors and Omissions

You will inform us as soon as you become aware of any errors with respect to your account and you will forfeit any amounts shown to be in your account that result from human error or technical fault.

    1. Suspension or termination

Either we or you may suspend or terminate your account at any time, either with or without cause, upon notice (we will use our reasonable endeavors to give such notice to you either before or after suspending or terminating your account). Please contact Wanna if you would like to close your account.

We may take steps to block you from betting on or using our platform (or any part of it) if you are located in certain jurisdictions, for example the United States of America.

Following termination or suspension of your account, Wanna will, in the normal course of events, return any funds in your account to you. Please contact Wanna to recover any funds held in suspended or closed accounts.

However, we reserve the right to withhold the funds in your account from you pending the determination of any investigation (including any relevant external investigation) where:

      1. we suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our platform, including where we suspect the account has been linked with fraudulent or dishonest activity; and/or
      2. we have withheld the funds in your account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.

Following the determination of any such investigation, we reserve the right to seize some or all of the funds in your account if we are find that you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our platform. We will deal with any funds obtained by us in this manner at our sole and absolute discretion and/or in accordance with any advice, request or instruction from any governmental, regulatory or enforcement authority.

In addition, if formally requested by the police, gambling regulators or taxation or other authorities or in the event that you fail to provide us with sufficient information to identify yourself in accordance with our own internal procedures or those imposed on us by regulatory authorities (wherever based) we may suspend your account and all functionality relating to the use of your account (e.g. bet management and withdrawal of funds) and withhold from you any funds in your account pending determination of any criminal or other legal proceedings or investigation to which such a request may relate or until you provide the necessary ‘know your client’ or ‘age verification’ information as appropriate.

For the avoidance of doubt at no point during any such period will interest accrue to you on any funds in your account.

    1. Assignment

You may not assign these Terms and Conditions to any third party. Wanna may assign, transfer or novate any or all of its rights and obligations under these Terms and Conditions to any third party at any time without notice to you.

    1. Severability

In the event that any provision of these Terms and Conditions is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

Any provision of these Terms and Conditions that is invalid, illegal or unenforceable in any jurisdiction will be ineffective in that particular jurisdiction, without affecting the validity, legality or enforceability of that provision in other jurisdictions.

    1. Amendments

We reserve the right to make immaterial changes to these Terms and Conditions at any time. In relation to material changes, we will give you prior notice and/or to obtain your prior consent before making such changes and your continued use of the platform will be deemed to be your acceptance of any material changes.

    1. Communications and notices

Communications and notices to be given by you to us under these Terms and Conditions should be provided to us as set out in the Contact us section.

    1. Governing Law and Jurisdiction

Wherever you reside:

      1. these Terms and Conditions will be governed by the laws of Cyprus;
      2. by accepting these Terms and Conditions, you agree to submit to the exclusive jurisdiction of the location that Wanna determines in its sole discretion, in respect of any disputes arising out of, or connected with, these Terms and Conditions;
      3. nothing in this paragraph shall prevent Wanna from applying to the courts of any jurisdiction for such provisional or protective measures as are available under the laws of that jurisdiction; and
      4. the rights and obligations under these Terms and Conditions shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods and/or any local implementing legislation, the application of which is expressly excluded.
    1. English Version

These Terms and Conditions have been prepared in various languages other than English for reference only. In the event of any differences between the English version of these Terms and Conditions and any non-English versions, the English version shall prevail.

Betting

Section 1: Betting – General Conditions

Wanna provides a platform upon which you can enter into various betting transactions in relation to the events available on our platform (“events”).

Where customers bet against each other on Wanna, Wanna solely acts as a facilitator and does not act as a counterparty. However, Wanna may act as a counterparty.

You can enter into betting transactions either:

  1. on our platform or through our apps (together the “Web platform Service”);
  2. by the Application Programs Interface (“API”).

Please note that not all Wanna betting products are available through each of the betting channels set out above.

In these General Conditions when we refer to “the Services” we mean all the services listed above (where applicable).

In these General Conditions references to “Wanna”, “we”, “us” and/or “our” are to whichever Wanna group company is providing the Services to you as set out in the Specific Conditions applicable to your betting transaction.

Please read these General Conditions, and the Specific Conditions applicable to you and your betting transaction carefully before entering into any betting transactions.

Please also read our Rules and Regulations, Privacy Policy and Cookie Policy. All of these documents are incorporated by reference and form part of these General Conditions.

Customers must ensure that they familiarize themselves with the relevant rules that apply to the bets that they place on Wanna’s products.

If there is any inconsistency between the documents listed above, this document and the relevant Specific Conditions, the Specific Conditions will prevail over this document which will prevail over the documents listed above.

Conditions relating to your use of the services

  1. License to use our platform

Wanna grants you a limited license to access our platform provided that you comply with this Agreement.

The availability of our platform does not constitute an offer or invitation by Wanna to use the platform in any jurisdiction in which such use is illegal.

Your use of our platform or any data feeds we may provide to you confers no rights whatsoever to the content and related intellectual property rights contained on our platform or on any such data feeds. You agree not to monitor, use or copy our web pages or any of our web content, including without limitation any price data. You will not attempt to hack, make unauthorized alterations or introduce any kind of malicious code to the platform by any means. You will not (a) reverse engineer or decompile (whether in whole or in part) any software available through the platform; or (b) make copies, modify, reproduce, transmit, alter or distribute all or any part of the platform or any material or information contained on it. Any unauthorized use or reproduction may be prosecuted.

  1. Use of our Services

You understand that you may lose money on bets placed and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you under any bet be recoverable from us. Gambling can be addictive. Gambling is for entertainment purposes only. If you become concerned with your gambling habits, we urge you to contact us and request that your account be disabled.

It is your responsibility to verify that you are permitted to bet with us according to the jurisdiction of your domicile or habitual residence and/or in which you are located and you agree that you will not bet with us while you are located in a jurisdiction which prohibits you from betting with us. In particular, you will not bet or attempt to bet with us if you are located in the United States of America or in any other country with a comparable legal situation. These countries will be determined by Wanna from time to time.

You undertake to use our services for legitimate betting purposes only. In particular you undertake not to

    1. engage in any activity which has the purpose or effect of causing damage to or in any way hindering our business operations or generating or increasing a liability on us, including without limitation any tax, levy or duty collecting authority;
    2. bet on, or manipulate any individual event in a manner which we believe has the purpose or effect of adversely affecting the integrity of Wanna;
    3. transmit information that assists in the placing of bets or wagers on any sporting event or contest from any territory where it is illegal to do so; and/ or
    4. procure or otherwise arrange, whether directly or indirectly, for a third party to transmit information that assists in the placing of bets or wagers on any sporting event or contest from any territory where it is illegal to do so.
  1. Your Conduct

You will not attempt to use Wanna to deliberately transfer money from one Wanna account to another by attempting to accept bets on an event with another account through collusion.

You will inform us as soon as you become aware of any errors in calculations with respect to any betting transaction. We reserve the right to declare null and void any bets which are the subject of such an error.

You will not disguise or interfere in any way with the IP address of the computer you are using to access the platform or otherwise take steps to prevent us from correctly identifying the actual IP address of the computer you are using whilst accessing the platform.

You agree it is your responsibility to account for any tax or duty imposed on you as a result of any of your betting transactions.

You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks on any part of our platform including within your own username or other information contributed to our platform.

  1. Privacy

Any information you send to us will be processed in accordance with our Privacy Policy.

You authorize us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third party providers of information.

We reserve the right to record ALL telephone calls to and from Wanna and to monitor all information relating to betting activities for which purposes you consent.

You agree to indemnify us and hold us harmless in respect of the release of any personal (or other) data pursuant to this Agreement.

Conditions relating to betting

  1. Operation of our Services

You are responsible for understanding the contents of our platform and the operation of the Services and we reserve the right to change the format of the Services in order to enhance such Services.

We may determine when the events are open for betting and may close the events at any time in our absolute discretion. Though we will at all times use reasonable endeavors to settle bets as quickly as possible, we give no assurances as to the timeframe in which bets will be settled.

You are entirely responsible for the information that you provide to us concerning the bet that you wish to place. We will not enquire into the reasonableness of any bet that you may make. We will not be liable for incorrect entries made by you, including data input errors with respect to the terms, price or stake on a bet. Once you have confirmed a bet on Wanna, you will be liable for that bet if it loses.

Wanna may, in its sole and absolute discretion, decide to suspend betting on an event at any time (even if such suspension is earlier than anticipated by our Rules and Regulations. In the interests of maintaining integrity and fairness on Wanna. Wanna may also void certain bets for an event or void a whole event in its entirety.

You should be aware that some customers make use of programs designed to automatically place bets within certain parameters set by them (“bots”). These bots may be active at any time and you should not assume that you can place bets on quiet events that will not be automatically accepted simply because the event otherwise appears quiet. Additionally, bot users should be aware that bots might be prone to exploitation by other customers.

  1. Cancellation, Termination, Suspension and Breach

We may restrict your access to Wanna, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any open bets or cancel and void any outstanding or accepted bets in our absolute discretion without cause at any time including if:

    1. there is a technological failure;
    2. we suspect that you are engaging in illegal or fraudulent activity;
    3. we suspect that you have (or may have) breached any part of this Agreement;
    4. we suspect you are acting in a manner that is detrimental to the conduct of our business or which may result in legal liability for you, us or third parties;
    5. we suspect that you may be having difficulties obtaining credit;
    6. we have the right to do so as set out in our Rules and Regulations.
    7. you are prohibited from entering into a bet by any term of your contract of employment or any rule of a sport governing body or other professional body which applies to you; or
    8. you place a bet on any sporting match or event in which you take part (or in which a team of which you are a member, or in respect of which you are employed, takes part).

In relation to bets in which Wanna cancels or voids for any of the above reasons, we reserve the right to take any money in your account relating to these bets to settle with the other party or parties involved in the bet. If there are insufficient funds in your account, we will demand that you pay us the relevant outstanding amount relating to these bets.

  1. Gambling by those under age

It is an offense for anyone under the age of 18 to open an account or to gamble on Wanna. If we identify that you are under 18 or were under 18 when you entered into any betting transactions on our platform (“underage”):

    1. we will immediately prevent you from entering into any betting transactions or making any withdrawals from or use of your account;
    2. we will investigate the claim that you are or were underage, including whether in fact you have been betting as an agent for or at the behest or on behalf of another person;
    3. if we find that you are or were underage, we will require that all winnings which have accrued and remain in your account or which are otherwise due to be credited to your account should be paid to us;
    4. we will return to you all stakes which were placed by you while you were underage.
  1. Cancellation of an offer for a bet

You may cancel open bets at any time.

Your cancellation of an open bet becomes effective once we send you confirmation of the cancellation. In the event that your cancellation request is not received and processed in good time, you acknowledge that your offer may remain open and available for acceptance.

You may not be able to cancel your offer if your bet has been partially or wholly accepted during the interval between your submitting your cancellation request and our confirming your cancellation. In this case, your original offer, or part thereof, will be validly accepted and the bet will be concluded.

When you amend an open bet you are effectively canceling that bet and submitting a new bet at the amended terms.

We will cancel any offers for open bets once the particular event related to the open bet begins.

  1. Minimum and maximum bet stakes

Depending on the product or type of event that you are betting on and depending on the currency that you are betting in, there are minimum bet sizes that apply. You are not permitted to place bets or try to place bets that are below the minimum bet size threshold and doing so may result in your account being permanently closed.

Your betting limit is represented by your ‘Balance’ shown in your account. However, in the event that we process an offer for a bet or the acceptance of a bet in an amount outside the applicable thresholds, such bet will nevertheless stand.

  1. Bet Settlement

Subject to these General Conditions and any applicable Specific Conditions we will settle bets in accordance with our Rules and Regulations. We reserve the right to reverse or amend settlement in the event of a bet being settled incorrectly. This may lead to amendments being made to your account to reflect changes in bet settlement and if there are insufficient funds in your account, we may demand that you put funds into your account to address the outstanding balance.

  1. Commission

We charge a commission for each bet that is settled. The commission is calculated by reference to the total amount wagered on each bet. Once a bet settles, Wanna will charge a 5% commission of the total bet before the winnings are transferred to the winner’s account balance. We do not charge a commission on bets that are not accepted and expire or bets that result in a push.

Charges relating to the deposit and withdrawal of funds to or from your Wanna account are displayed in the wallet page.

  1. Matters beyond our reasonable control

Without prejudice to our obligations contained within the various laws and regulations of the jurisdictions where we are licensed, we are not liable for any loss or damage that you may suffer because of any: act of God; power cut; trade or labor dispute; act, failure or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party or otherwise outside of our control. In such an event, we reserve the right to cancel or suspend our services without incurring any liability.

We are not liable for the failure of any equipment or software howsoever caused, wherever located or administered, or whether under our direct control or not, that may prevent the operation of the Services, impede the placing of offers for bets or the matching of bets, or prevent you from being able to contact us.

Please be aware that if you place a bet with the intention of subsequently placing a separate bet to reduce the liability incurred by the initial bet, there can never be a guarantee that the Services will be available at the point you wish to place the subsequent bet (this is the case regardless of whether or not the unavailability of the Services is due to a matter beyond our reasonable control).

We will not be liable for any failure to perform by a third party to our Agreement.

  1. Indemnity

You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims, losses or demands made by any third party arising out of your breach of this Agreement (including documents incorporated by reference) or out of your violation of any law or the rights of any third party.

You acknowledge that Wanna and its affiliates will hold information with respect to your identity, including but not limited to your name, address and payment details. You agree that we rely on this information in entering into this Agreement and you agree to hold us harmless against any falsehood or inaccuracy contained in the information you provide us.

  1. Limitation of liability

We exclude all representations and warranties as to the satisfactory quality and/or fitness for its intended purpose and/or accuracy and completeness of the Services.

We will not be liable to you for any loss that you may incur as a result of misuse of your password, pin number or your telephone access number, and we accept no liability resulting from its unauthorized use, whether fraudulent or otherwise.

In no event will we, or any of our suppliers, accept any liability however arising for any losses you may incur as a result of using the Services. Under no circumstances will our liability under this Agreement or for breach of contract, tort, equity or otherwise exceed your exposure limit as specified in your account. Under no circumstances will we be liable for any indirect, special or consequential damages, loss of profits (direct or indirect) or the benefit of any bet arising from breach of contract, negligence, equitable duty (including for the avoidance of doubt in relation to any bet(s) or event(s) voided by us) or other liability even if we had been advised of or known (or should have known) of the possibility of such damages or loss.

Nothing in this Agreement excludes our liability with respect to death and personal injury resulting from our negligence, or that of our employees, agents or subcontractors.

  1. Right of set-off

We may at any time, without notice to you, set off any liability owed to us or to our customers by you, including (without limitation) in relation to any Wanna account in your name or which we believe to be under your control:

  1.         against any funds held in another Wanna account in your name or which we believe to be under your control; and/ or
  2.         against any liability that we determine that you have to us in pursuant to these Terms and Conditions.
  1. Intellectual property

The Wanna group of companies, is the owner of:

  1.         all copyright and related rights in and to our platform, including, without limitation, rights in databases and all rights in any price data and related content on our platform except for certain third party rights (referred to below);
  2.         all trademark rights, whether registered or unregistered, in and to Wanna and the Wanna logo; and
  3.           the domain name www.wanna.com which is our uniform resource locator (“URL”).

The following use of price data or any other data or content from our platform or via the API or any other Wanna data from any other source (together, Wanna Data) is strictly prohibited without the specific prior written consent of Wanna:

  1.         commercial use by any person; and/or
  2.         any use for any purpose by a competitor of the Wanna group of companies, or an employee, contractor or agent of any such competitor (“Restricted Person”), provided always that Restricted Persons may place bets.

Screen scraping, web scraping or any other automated or manual collection of Wanna Data, for commercial or personal use, by any person is expressly prohibited.

Any unauthorized use of any of the above rights may result in prosecution or other action being taken against you.

You hereby assign to Wanna absolutely, any and all copyright and other intellectual property rights throughout the world in all media whether now known or hereafter developed, for the full period of copyright, including by way of present assignment of future copyright and all other rights whatsoever, in any offers for bets or bets placed by you on our platform.

Any data licensed to Wanna from third parties are provided for use on our platform only and may not be used for any commercial purposes without the consent of such third parties.

Conditions relating to other services

  1. Information Services

From time to time Wanna may provide you with access to various information and content. This may include form data, results, video streaming, upcoming events, the times and dates of events, current scores, time elapsed, suggested lines, suggested totals and other information relating to a sporting event. Such information may be supplied:

  1.         via our platform (including micro-platforms and as part of any runner data and/or results service), emails or any other means of communication; and/or
  2.         via links to third party web platforms.

Such information is described in these Terms and Conditions collectively as the “Information”.

The Information is provided by Wanna or is sourced from a third party. Although some Information may be described as “live”, or it may be implied that such Information is “live”, you should be aware that this data may be subject to a time delay. The Information may also be inaccurate. You should also be aware that other Wanna customers may have access to pictures and/or data that is faster and/or more accurate than the Information. The Information is supplied “as is” and is provided for guidance only. To the fullest extent permitted by law, Wanna makes no representations or warranties of any kind, including but not limited to, the accuracy, quality, completeness or timeliness of the Information.

If you rely on the Information to place bets, you do so entirely at your own risk. Wanna shall not be liable for any action taken or not taken by you as a result of your reliance on the Information or for any loss or damage (direct or indirect) suffered by you as a result of your use of the Information.

Any links to third party web platforms do not constitute an endorsement by Wanna of any products or services available on such web platforms. You use such web platforms at your own risk and Wanna takes no responsibility for the content on, or use of, such web platforms.

  1. Wanna Chat

You will have access to chat with other users on Wanna. If you use Wanna you agree to be bound by the Wanna Chat Terms and Conditions. The Wanna Chat Terms and Conditions are incorporated into this Agreement by reference.

We shall not be liable to you for any defamatory postings made by you or in relation to you. You agree to indemnify Wanna against any and all loss suffered by Wanna or any of its affiliated companies as a result of any chat posting, comment, picture, video or post made by you on the Wanna platform.

You grant Wanna an irrevocable and perpetual license to use or reproduce all chat postings, comments, pictures, videos and posts posted by you for any purpose and in any jurisdiction whatsoever.

General Conditions

  1. Assignment

You may not assign any part of this Agreement without Wanna’s written consent but Wanna may assign any or all of this Agreement to any third party at any time without notice to you.

  1. Severability

In the event that any provision of this Agreement is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of this Agreement shall not be affected.

  1. Amendments

We reserve the right to make changes to our platform and all guides and policies included on our platform, including this Agreement at any time. You will be subject to the guides, policies, conditions, and agreements in force at the time that your bets are accepted. It is, therefore, your responsibility to check the guides, policies and this Agreement from time to time to ensure that you agree with them, and your continued use of the Services will be deemed to be your acceptance of any changes we may make.

  1. Communications and notices

Communications and notices to be given by you to us under this Agreement (other than those exchanges of information occurring in the normal operation of the platform) should be provided to us as set out in the Contact us section.

  1. English language version

This Agreement has been prepared in various languages other than English for reference only. In the event of any differences between the English version of this Agreement and any non-English versions, the English version shall prevail.

  1. Entire Agreement

This Agreement and the terms expressly incorporated into them constitute the entire and only agreement between the parties with regards to its subject matter and each party confirms that it has not been induced to accept this Agreement in reliance upon, nor has it been given, any warranty (including, in particular, any warranty as to merchantability, fitness for purpose or uninterrupted functionality), representation, statement, assurance, covenant, agreement, undertaking, indemnity or commitment of any nature whatsoever other than as are expressly set out in this Agreement and, to the extent that it has been, it unconditionally and irrevocably waives any claims, rights or remedies which it might otherwise have had in relation thereto.

  1. No waiver

No failure or delay by a party to exercise any of its rights under this Agreement shall operate as a waiver thereof and no single or partial exercise of any such right shall prevent any other or further exercise of that or any other right.

  1. Governing Law and Jurisdiction

This Agreement is governed by the laws of and subject to the jurisdiction of the courts of the country set out in the “Governing Law and Jurisdiction” clause of the relevant Specific Conditions applicable to your particular betting transaction.

Section 2: Specific Conditions for customers betting on Wanna

By entering into any betting transactions on Wanna, you agree to be bound by these Specific Conditions as well as the General Conditions (together “the Agreement”).

Specific Conditions relating to your use of Wanna

  1. Your Conduct

You will at all times act in good faith in relation to the counterparties to your bets struck through Wanna and such counterparties will be able to enforce this duty directly against you. In particular you will not place bets on Wanna in breach of any sporting rules, regulations or code of conduct that apply to you.

  1. Privacy

We may, at our sole and absolute discretion, provide you with details of any counterparty to your bets, only if we are satisfied that such counterparties have acted in breach of their duty of good faith. For this purpose, you explicitly consent to the release of your personal data when you sign up for Wanna.

Specific Conditions relating to betting on Wanna

  1. Operation of Wanna

We reserve the right to refuse to post your offer on Wanna without giving prior notice.

We may restrict you from using programs designed to automatically place bets within certain parameters (“bots”) either generally or in relation to any specific bot if we believe that you have used a bot:

    1. to the detriment of our business;
    2. to place bets on, or manipulate, any event which has the purpose or effect of adversely affecting the integrity of Wanna.

We do not guarantee that every offer displayed as open on our platform (or communicated by a Wanna Telephone Operator as being open) will be available for your acceptance. All or part of the offer of a bet displayed on our platform or communicated by a Wanna Telephone Operator as available on Wanna may be successfully canceled or edited by one or more counterparties before your acceptance is processed by Wanna.

Wanna or its group companies may occasionally place bets on Wanna. Such bets represent a tiny fraction of the overall volume of betting activity on Wanna. We will typically place such bets in one of the following two circumstances:

    • on less liquid events to improve ‘˜liquidity’ and stimulate betting activity (‘liquidity’ is the amount of money available for you to bet on each selection). We may do this on ancillary events (particularly when the event is first made available) or on less popular events. The rationale for providing this liquidity is to enhance the betting proposition for our customers; and

If Wanna or its group companies place bets on the Wanna:

    • they will only do so in accordance with Wanna’s terms and conditions and its relevant operating licenses, and
    • they will not have any advantage over other customers and they will place those bets in the same way that a normal customer would place them.

Employees of Wanna and its group companies are permitted to place bets on Wanna. Such bets are placed in accordance with Wanna’s company policies. Employees have no advantage over other customers when placing bets and they place the bets in the same way that a normal customer would place them.

  1. Governing Law and Jurisdiction

Insofar as registered customers are concerned, this Agreement is governed by the laws of Cyprus. The parties hereby submit to the non-exclusive jurisdiction of the courts of Cyprus in relation to all disputes under this Agreement.

Third parties do not have the ability to enforce any part of this Agreement save in respect of the rights of counterparties to enforce your duty of good faith directly against you. This Agreement may however be varied at any time without the consent of any counterparties to any bets struck through Wanna.

These Specific Conditions have been prepared in various languages other than English for reference only. In the event of any differences between the English version of these Specific Conditions and any non-English versions, the English version shall prevail.

  1. Exceptional Circumstances

Whilst it is intended that Wanna will operate under Wanna’s Gambling Commission license for customers, we reserve the right at any time, including, without limitation, for disaster recovery purposes:

    1. to request that another Wanna group company, on its own account provides you with betting facilities; or
    2. to assign this Agreement to another Wanna group company, in which case such other company will act as agent for, and provide services to us, to ensure that Wanna will be available to you, subject to these Specific Conditions and the General Conditions.

Please read these Specific Conditions, and the Betting – General Conditions carefully, before betting on Wanna.

If you and your betting transaction is covered by these Specific Conditions, references to “Wanna”, “we”, “us” and/or “our” in these Specific Conditions and in the General Conditions are the Wanna group of companies.

By entering into any betting transactions on Wanna, you agree to be bound by these Specific Conditions as well as the General Conditions (together “the Agreement”).

Specific Conditions relating to your use of Wanna

  1. Your Conduct

You will at all times act in good faith in relation to the counterparties to your bets struck through Wanna (including Wanna) and such counterparties will be able to enforce this duty directly against you. In particular you will not place bets on Wanna in breach of any sporting rules, regulations or code of conduct which apply to you.

  1. Operation of Wanna

Wanna carries offers for bets that remain available for acceptance by you at any time. The identity of the counterparty to your bet is dependent upon where you and other relevant customers reside.

We reserve the right to refuse to post your offer on Wanna without giving prior notice.

We may restrict you from using programs designed to automatically place bets within certain parameters (“bots”) either generally or in relation to any specific bot if we believe that you have used a bot:

    1. to the detriment of our business;
    2. to place bets on, or manipulate, any event which has the purpose or effect of adversely affecting the integrity of Wanna.

We do not guarantee that every offer displayed as open on our platform will be available for your acceptance. All or part of the offer of a bet displayed on our platform as available on Wanna may be successfully canceled by one or more customers before your acceptance is processed by Wanna. In this case, the offer for a bet will be withdrawn before your acceptance of that offer is acknowledged.

We will only allow you to place an offer on Wanna if you are in compliance with these Terms and Conditions. If we allow you to make an offer for a bet and subsequently suspect that you are or were, at the time of making the offer, in breach of this Agreement, we may, at our absolute discretion, withdraw your offer from Wanna, void any open bets to your account and terminate your account.

Privacy

We may, at our sole and absolute discretion, provide you with details of any counterparty to your bets, only if we are satisfied that such counterparties have acted in breach of their duty of good faith. For this purpose, you explicitly consent to the release of your personal data in accordance with all applicable laws.

  1. Disclosures

Wanna guarantees the full settlement of all wagers where those bets or part thereof are accepted by Wanna acting as a facilitator or an intermediary. Where any customer does not meet their obligations, Wanna will settle the wager in full.

There is no expiry date on the facility by which customers deposit funds into their accounts.

Governing law and jurisdiction

This Agreement is governed by the laws of Cyprus and the parties hereby submit to the non-exclusive jurisdiction of the courts of Cyprus.

These Specific Conditions have been prepared in various languages other than English for reference only. In the event of any differences between the English version of these Specific Conditions and any non-English versions, the English version shall prevail.

Part E – Posting on Wanna  – Conditions of use

  1. Posting on Wanna is subject to the following terms and conditions in addition to the terms and conditions of the Wanna platforms. Wanna reserves the right to change its policies at any time with or without notice. By using (reading and/or posting in) Wanna you enter a contract with Wanna and you agree to be bound by these terms and conditions.
  2. The Wanna feature that allows users to comment, chat or post content is intended for legitimate comments and constructive discussion and the sharing of opinions on sport, gaming and other matters. WANNA reserves the right to restrict posting privileges on Wanna of any users who have not funded their Wanna account, who have not placed at least one bet, and/or who have not been “KYC’d” to Wanna’s satisfaction (i.e. who have provided sufficient data relating to their identity).
  3. Only the Wanna account holder may use the Wanna username designated for the Wanna account. Wanna may suspend or prohibit Wanna’s account holders from posting on Wanna at any time and for any reason in its absolute discretion. You are responsible for the content or actions associated with your Wanna username.
  4. All users of Wanna agree not to post any item or any links to content that Wanna deems:
    1. to be defamatory or discloses information that the user has no legal right to disclose, or is otherwise illegal;
    2. to be (or contains anything which is) racist, vulgar, hateful, obscene, profane, threatening, insulting or offensive;
    3. is intended to impersonate another person or entity;
    4. to contain any form of advertising, promotional materials or any form of commercial activity;
    5. to contain any promotion of any competitor of Wanna or their products;
    6. to contain any, or links to any, virus, corrupted files, “Trojan Horses”, key loggers or any other malicious code or material that could cause harm to the computer, data or financial security of any party;
    7. to contain any or links to any intentionally false or misleading statements or any statement seeking to unfairly manipulate an event;
    8. to be an attempt to collect or store data (including posting and/or canvassing email addresses) about other users;
    9. to be misuse of chat functionality (including but not limited to the Report Abuse Function);
    10. to be protected by any form of intellectual property whether registered or unregistered or any contractual, statutory and equitable obligations of confidence (including, for example, the information provided by any third-party tipping service);
    11. to be or may amount to collusion or activities of a suspicious or criminal nature, and
    12. is in a language other than the native language of that particular Chat.
  5. Although Wanna does not moderate the content posted on Wanna all conversations may be logged and recorded and it has controls in place to monitor the use of the Wanna servers in response to complaints. Wanna reserves the right to delete or refuse any posting and/or suspend or terminate any Wanna account for any reason at any time without notice. Wanna may revoke your Wanna posting privileges if you act outside the guidelines set out in these terms and conditions.
  6. Wanna reserves the right to change these terms and conditions at any time by changes to the version of these terms available online and, where necessary in Wanna’s discretion, by way of Wanna announcement. By continuing to use the Wanna Chat, users agree to be bound by the most current version of these terms and conditions.
  7. Copyright in all information and materials on Wanna is owned by the Wanna group of companies and users of  Wanna hereby agree to assign any copyright in their present or future postings to Wanna.
  8. Wanna has no obligation to check the accuracy, completeness or truth of any information posted on Wanna. A procedure will be provided for notification of objectionable posts and, upon proper notification, Wanna will act expeditiously to remove any such material if, in its absolute discretion, it believes it is appropriate to do so. Wanna excludes all liability for any reliance placed on information in postings.
  9. All Wanna users shall protect their username, password and pin number and hereby accept all risk from others accessing or misusing their account. Users agree to notify Wanna immediately if they suspect any misuse of their username/password/pin number is occurring.
  10. Users hereby agree to indemnify and hold Wanna and companies in the Wanna Group harmless against all costs, claims, liability or damage (including solicitor/client costs) resulting directly or indirectly from that user’s breach of these terms & conditions.
  11. These terms & conditions are governed by the laws of Cyprus.
  12. The courts of Cyprus have non-exclusive jurisdiction.
  13. These Terms and Conditions may be prepared in various languages other than English for reference only. In the event of any differences between the English version of the terms and conditions and any non-English version, the English version shall prevail.

Wanna’s Privacy Policy applies to your personal data. In addition to reserving the right to disclose your details (including any material you post in Wanna), in accordance with the Privacy Policy, you are hereby put on notice that, in the event of a complaint relating to any potentially defamatory material and/or material that otherwise breaches clause 4 of these terms it is the policy of Wanna not to oppose an application to a court for the disclosure of personal data relating to posts on Wanna. Equally it is Wanna’s policy not to disclose such data unless such an order is sought, or disclosure is permitted in accordance with the Wanna Privacy Policy. In this regard your attention is specifically drawn to clauses 4 and 10 of these terms.

Wanna Privacy Policy

Effective Date: January 1st, 2020
Last Modified: April 1st, 2020

Introduction

This Policy applies to our websites, application, products or services that link to this policy or do not have a separate privacy policy (collectively our “Services”).

This purpose of this privacy policy is to give you a better understanding of:

  • Information we collect
  • How do we use this information
  • How is the information shared
  • Your rights
  • Other useful privacy & data security-related matters
  • How to contact us

We hope you take the time to read this policy. It is important to check back often for updates to this policy. If we make changes we consider to be important, we will let you know by placing a notice on the relevant Service and/or contact you using other methods such as email.

Policies

Who is the Data Controller?

Wanna N.V. Abraham de Veerstraat 7 Willemstad, Curaçao

Information we collect

When you use our Services, we collect the following types of information:

Information you provide us:

We collect information about you during the account registration process for any of our Services. This information may include, but is not limited to your name, postal address, e-mail address, phone number, credit/debit card details and any other details as might be requested from you for the purpose of registration and/or continued use of our Services.

We may also collect information from you if you request information or customer support.

Additional Information collected:

We may also collect the following information:

 

  1. name, contact information and message if you contact us or participate in a survey, contest or promotion;
  2. details such as traffic information, location data and other communication data (including IP address and browser type) collected by your availing of the Services;
  3. device information including unique device identified;
  4. pages visited and content viewed, links and buttons clicked, URLs visited before and after you use our Service. For more information about cookies and how to manage them please see our Cookie Policy;
  5. information and communications on forums on the websites, including chat rooms and message boards, profile comments, in-game challenges and chat messaging with game operators or other users;
  6. your betting, gaming, deposits, payments, payment method and other account transactions – these are routinely analyzed to assist us in improving the Services we provide to you;
  7. your telephone or Live Chat conversations
  8. your response to marketing campaigns from us or through our third parties i.e. open/click on such emails;
  9. your social media profile details (name, profile photo and other information you make available to us) when you connect with or contact us through a social media account;
  10. information derived based on profiling activity (see below); and
  11. information from third-party databases to comply with our legal and regulatory obligations.

Third-Party and Publicly Available Sources

Not all the personal information we hold about you will always come directly from you. We may also collect information from third parties such as our partners, service providers and publicly available websites (i.e. social media platforms), to comply with our legal and regulatory obligations, offer Services we think may be of interest, to help us maintain data accuracy and provide and enhance the Services.

If you log in to one of our products through Facebook, Facebook provides us with some of your Facebook user details. We may use these details for the purposes of our registration process and to market our products and services to you on Facebook.

Cookie Collection

We collect browser and cookie information when you first navigate to our websites. We use cookies to give you a better customer experience and for use of access. Certain cookies will allow you to leave and re-enter our Websites without re-entering your password. This will be monitored by a web server.

How do we use this information

We process personal information for these Services- and business-related purposes:

  • Account setup, verification and management: We use personal information such as your name, email address, phone number, and information about your device to set up and administer your account, provide technical and customer support and training, verify your identity, process payment information and send important account and Service information.As a condition to using our Services, we will ask you to share your precise geolocation so we can ensure that we are authorized to provide the Services to you in your location. The above processing is required in order for us to provide the Services to you pursuant to our terms and conditions.To verify your age and accuracy of your registration details, including disclosure of such information to third parties e.g. financial institutions and third-party reference agencies. This is required for the purpose of our complying with our legal obligations

    We may also use personal information to enforce our terms and conditions.

  • Personalization: We use personal information to deliver and suggest tailored content to personalize your experience with our Services. This is processing which is necessary for the purpose of our legitimate interests in delivering or presenting relevant content to our customers.
  • Marketing and events: Subject to any preferences you have expressed (where applicable), we use personal information to deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, direct mail, online, push notification or otherwise. We will do this during the period of your relationship with us and, unless specifically instructed otherwise by you, for a reasonable period of time after the relationship has ended in order to inform you about products, services, promotions and special offers which we think may be of interest to you.If we send you a marketing email or SMS, it will include instructions on how to opt-out of receiving these marketing communications in the future. Please allow up to 48 hours for any changes you make to your marketing preferences to be fully processed. Please remember that even if you opt-out of receiving marketing emails, we may still send you important Service information related to your accounts and subscriptions.We will, from time to time, send you marketing material which may be of particular interest to you based upon your behaviors i.e. your betting activity, trends, and interests. These marketing messages will provide you with information about the products, services, active promotions or offers available to you and information about products and services provided by our selected partners and third parties.

    Except where we use your personal data for marketing purposes on the basis of your prior written consent and subject to any opt-out preferences you notify to us in respect of electronic direct marketing communications, we process personal data for marketing purposes as necessary for the purpose of our legitimate interests in promoting our products and services.

    We may publish players’ names, aliases, usernames and/or other social media usernames, along with any winnings and prizes received, on our platforms in accordance with our legitimate interests.

  • Risk Management: In order to provide the Services to you and for our legitimate purposes, we process personal data to evaluate and manage risks to our business.
  • Show and measure ads and Services: We use a combination of information collected such as advertising cookies, your email address and your onsite activity to show you targeted and relevant advertisement on a selection of whitelisted websites across the world wide web and social media websites. This information can also be used to measure and analyze the effectiveness and reach of these ads, to help us improve and refine our marketing strategy in accordance with our legitimate interests.
  • Surveys and polls: If you choose to participate in a survey or poll, any personal information you provide may be used for marketing or market research purposes in accordance with our legitimate interests.
  • Diagnostics, research, and development: We use personal information for internal research and development purposes, to help diagnose system problems, to administer our websites, to improve and test the features and functions of our Services, to develop new content, products, and services. To carry out testing and analysis. This processing is necessary for the purpose of our legitimate interests.
  • Chat, messaging, and community forums: A number of our Services provide features including chat, messaging services, and community forums for collaboration, peer connection, games, and information exchange purposes. Depending upon the Service, the personal information you choose to post, share, upload, or make available is public and visible to others who use those Services. You should never post or share any information that is confidential or about others unless you have permission to do so. We may use the information you provide in community and event profiles and forums to personalize your experience and to make content and peer connection recommendations. These services may have their own Terms of Use and, where appropriate, their own privacy statements.
  • Legal and regulatory obligations: We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; or fraud. We may also use personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable law, which may include laws outside your country of residence; and (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence.
  • Profiling: In accordance with our legitimate interests detailed below or to comply with our legal obligations, we carry out profiling and analysis based upon your location data, age, betting and gameplay activity, interests, and behaviors for the following purposes:
    1. Customer segmentation to offer you tailored products and services, and more relevant marketing. For example, if the majority of your bets are placed on baseball, we will aim to primarily send you marketing material related to baseball;
    2. Risk and trading analysis; and
    3. Licensing and legal obligations i.e. Responsible Gambling, Anti Money Laundering, Age Verification, prevention of fraud and to ensure the integrity of sporting events.
  • Other purposes: We may be required to use and retain personal information for; loss prevention; and to protect our rights, privacy, safety, or property, or those of other persons in accordance with our legitimate interests.

How is the information shared

Your personal information may be transferred or disclosed to any company within the Group or, subject to appropriate agreement, to third parties, for the processing of that personal information based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures.

Within the Group:

Any reference to the “Group” within this Policy includes Wanna and all or any of its direct or indirect subsidiary undertakings, joint venture partners, and their related companies wherever located in the world as may exist from time to time including, but not limited to, Wanna N.V. Any member of the Group may use and share, within the group and with its advisors, the information you provide and other information it holds about you for the following purposes:

  • Account set up, verification and management;
  • Marketing and events
  • Risk management; and
  • Legal and regulatory obligations.

Our third-party service providers & partners:

The Group may, from time to time, retain trusted third parties to process your information to provide us with services globally, including for customer support, identity verification, information technology, payments, sales, marketing, data analysis, research and surveys. As part our agreements with our partners, we may be required to share your information for the purposes of calculating fees and benefits owed.

Third parties for legal reasons:

We will share personal information when we believe it is required, such as:

  • To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence;
  • In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings); and
  • To protect our rights, users, systems, and Services.

Regulatory or Sporting body

Your personal information including, but not limited to, your registration details, betting records, records of payments, device information etc., may also be disclosed to any regulatory or sporting body (with whom the Group has agreements (Memoranda of Understanding or “MOUs”) for the sharing of such data) in connection with policing the integrity or enforcing the rules of a sport or game and/or prevention and detection of crime and where the Group considers that there are reasonable grounds to suspect that you may be involved in a breach of such rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the relevant sport or game based upon our assessment of your betting behaviors or it may be based on information provided to us by a regulatory or sporting body. Those bodies may then use your personal information to investigate and act on any such breaches in accordance with their procedures.

Your rights

Under the General Data Protection Regulation, you, as a data subject have a number of rights which are detailed below. Some of these only apply in specific circumstances and are qualified in several respects by exemptions in data protection legislation. We will advise you in our response to your request if we are relying on any such exemptions.

  • Access to personal data: You have a right to request a copy of the personal information that we hold about you. Should you wish to make such a request, please see the Contact Us section for information on how to contact us.
    You should include adequate information to identify yourself and such other relevant information that will reasonably assist us in fulfilling your request. Your request will be dealt with as soon as possible.
  • Correction of personal data: You can request us to rectify and correct any personal data that we are processing about you which is incorrect. We provide you with account settings and tools to access the information associated with your account.
  • Right to withdraw consent: Where we have relied upon your consent to process your personal data, you have the right to withdraw that consent.
    To opt-out of marketing, you can use the unsubscribe link found in the marketing communication you receive from us. For other marketing preferences use the “Contact Us” option within the relevant Service.
  • Right of erasure: You can request us to erase your personal data where there is no compelling reason to continue processing. This right only applies in certain circumstances, it is not a guaranteed or absolute right.
  • Right to data portability: This right allows you to obtain your personal data that you have provided to us with your consent or which was necessary for us to provide you with our products and services in a format that enables you to transfer that personal data to another organization. You may have the right to have your personal data transferred by us directly to the other organization if this is technically feasible.
  • Right to restrict processing of personal data: You have the right in certain circumstances to request that we suspend our processing of your personal data. Where we suspend our processing of your personal data we will still be permitted to store your personal data, but any other processing of this information will require your consent, subject to certain exemptions.
  • Right to object to the processing of personal data: You have the right to object to our use of your personal data which is processed on the basis of our legitimate interests. However, we may continue to process your personal data, despite your objection, where there are compelling legitimate grounds to do so or we need to process your personal data in connection with any legal claims.
  • Rights relating to automated decision making and profiling: You have the right not to be subject to a decision that is based solely on automated processing (without human involvement) where that decision produces a legal effect or otherwise significantly affects you. This right means you can request that we involve one of our employees or representatives in the decision-making process. We are satisfied that we do not make automated decisions of this nature.

·       How to contact us

  •   For any requests related to your personal information or any of your rights referenced above, please feel free to contact us in one of the following ways:
  •   https://wanna.com/contact/
  •   Email: contato@wanna.com
  •   Phone: +55 99 9159-9095

·       Filing a complaint

  •   If you are not satisfied with how we manage your personal data, you have a right to make a complaint to your local Data Protection Authority.

·       Other useful privacy & data security-related matters

·       Retention

  •   We retain personal information for as long as we reasonably require it for legal or business purposes. For the unregulated jurisdictions in which operate, and subject to us not having a legal or regulatory requirement or a risk management reason for retaining your information for a longer period, your information will not be kept for longer than 7 years post account closure. Please note that we may be required in certain circumstances to retain your information indefinitely (for example under our procedures on responsible gambling and self-exclusion). We will take all necessary steps to ensure that the privacy of information is maintained for the period of retention.

·       Security

We recognize that online security and data protection is an area of vital importance for all our customers, so it is important to us that you have confidence in the security of your personal details before you register an account. We are committed to employing security measures to protect your information from access by unauthorized persons and to prevent accidental or unlawful processing, disclosure, destruction, loss, alteration, and damage. Our technological security solutions are very advanced and are governed by a mature framework. Our approach is focused on preventing risks. In order to help us in this regard, we employ encryption whenever possible to reduce the impact of any potential incidents. As the security of some communications via the internet is not completely secure, we cannot guarantee the security of any information that you disclose using your internet connection. You accept the inherent security implications of using the internet and the Group will accept no liability for any direct, consequential, incidental, indirect, or punitive losses or damages arising out of such an occurrence. In case of a data breach, we have a plan in place to notify supervisory authorities and all users. All users will receive an email within 72 hours explaining the breach and any necessary steps required to protect their data

Wanna Rules

Effective Date: January 1st 2020
Last Modified: April 1st 2020

Part A - Introduction

  1. Use and interpretation

The Wanna Rules and Regulations (“Rules“) are part of Wanna’s terms and conditions.

The Rules apply in relation to the bets offered and bets placed on the Wanna platform.

The Rules consist of the following:

o   This Introduction section (Part A);

o   The General Rules (set out in Part B below); and

o   The Specific Sports Rules (set out in Part C below)

The General Rules apply to all bets on the aforementioned products unless stated otherwise in the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules shall prevail. The General Rules will apply in respect of any category of bets not referred to in the Specific Sports Rules.

  1. Customer responsibility

Wanna customers should make themselves aware of all of the Rules affecting any events on which they wish to place a bet.

  1. Customer betting disputes

Any Wanna customer who has any concerns or questions regarding the Rules or regarding the settlement of any Wanna bets should contact Wanna HERE.

Part B - General Rules

  1. Results and bet settlement
  2. General
  • Where the Specific Sports Rules do not specify how and on what basis a bet will be settled, bets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant bet in order to correct an error in reporting the result).
  • If no official result of a relevant governing body is available, the result will be determined by Wanna (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then Wanna shall (acting reasonably) determine either:
  1.         whether the bet should be reinstated or resettled in light of this new information; or
  2.         whether or not to wait for further information before deciding whether to reinstate or resettle the bet. Except where Wanna has announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a bet has been settled shall not be considered by Wanna (regardless of whether or not such information may have led to a different result).
  • In the event of any uncertainty about any result or potential result, Wanna reserves the right to suspend settlement of any bet for an unlimited period until the uncertainty can be resolved to the reasonable satisfaction of Wanna. Wanna reserves the right to void any bet if the uncertainty regarding settlement cannot be resolved to Wanna’s reasonable satisfaction.
  • In Spread and Over Under betting, where the index (value) of the bet is a whole number, bets are void and will be refunded where the score lands on that number.

 

  1. Resettlements
  • Wanna reserves the right to reverse the settlement of a bet if a bet is settled in error (for example, a human or technical error).
  • If Wanna resettles a bet, this may lead to amendments being made to a customer’s balance to reflect changes in bet settlement.
  1. Abandonments, Cancellations, Postponements

o   Some bets have different rules and these are listed in the Specific Sports Rules. However, where a bet has no rules in the Specific Sports Rules in relation to an abandonment, cancellation and/or postponement the following shall apply.

o   In relation to any match, fixture, game, individual event, race or similar: If the event is not completed within eight days after the scheduled completion date, then all bets for this event will be void.

o   In relation to any tournament, competition or similar: If the event is not completed within 24 hours following the scheduled completion date of the event, then any bets relating to the event will be settled in accordance with the official ruling of the relevant governing body, providing such a decision is given within 90 days after the scheduled completion date. If no official ruling is announced in this 90 day period, then bets relating to this event will be void, except for bets which have been unconditionally determined.

  1. Miscellaneous

o   Wanna reserves the right in its sole discretion not to accept certain bets, or to scale back the stakes.

o   All references to time periods in the Rules relate to the time zone in which the event takes place. For example, a reference to the start time of a football match, relates to the local kick-off time.

o   All information supplied by Wanna is done so in good faith. However, Wanna cannot accept liability for any errors or omissions in respect of any information, such as the posting of prices, times, scores, results or general statistics.

o   Any results or scores of which you may be advised by Wanna or a Wanna employee are provided for guidance purposes only.

o   Customers are responsible for ensuring that they satisfy themselves that the selection on which they place a bet is their intended selection. For example, in the case of a competitor bearing the same name as another individual not competing in the relevant event, the onus is on the customer to ensure that they know which competitor is being referred to in the relevant bet and to ensure that they are placing their bet on their chosen competitor.

o   Please be aware that if you place related or corresponding bets on Wanna’s platform, it is possible for one or multiple of the bets to be voided in accordance with Wanna’s terms and conditions, while other bets may stand. You should note that Wanna will have no liability to you in the event that one or more of your bets on Wanna are amended or voided in accordance with Wanna’s terms and conditions, even if your other related bets stand.

o   Wanna may, in its sole and absolute discretion, decide to suspend betting on an event at any time (even if such suspension is earlier than anticipated by the Rules). In the interests of maintaining integrity and fairness in the markets, Wanna may also void certain bets on an event or void a whole event in its entirety.

o   Wanna reserves the right to amend the Rules at any time. Any such revision will be binding and effective immediately on the posting out to customers of such rule changes and any bets accepted after the rule changes have been posted shall be governed by the new Rules.

o   The Rules have been prepared in various languages other than English for reference only. In the event of any differences between the English version and the non-English version, the English version shall prevail.

o   Wanna promotions are available at the discretion of Wanna and Wanna reserves the right to restrict the availability of a promotion to any person at its absolute discretion.

Part C - Specific Sports Rules

  1. American Football
  • At least ten minutes of official time must elapse in the fourth quarter for bets to have action.
  • Overtime counts for all bets unless stated otherwise
  • Abandoned or postponed games are void unless played within the same scheduling week.
  • All settlements are based on results and statistics provided by the relevant league’s governing body: www.nfl.com
  • We reserve the right to suspend any or all betting on a game at any time without notice.
  1. US Basketball
  • All settlements are based on results and statistics provided by the relevant league’s governing body: www.nba.com, http://espn.go.com
  • For settlement purposes, the team listed second in the event name is considered the Home Team, even if the game takes place at a neutral venue. Example: “Team A v Team B” or “Team A @ Team B” – Team B is the Home Team.
  • Should a game be called with more than 5 minutes to play, all bets will be void unless specific bet results have already been predetermined.
  • If a match does not start on the scheduled start date and is not completed within 24 hours of the scheduled start time, all bets will be void except for those on events which have been unconditionally determined.
  • Overtime counts for all bets unless otherwise stated.
  1. Soccer
  • Unless otherwise stated, all bets on soccer matches apply to 90 minutes of play according to the match officials, plus any added injury or stoppage time. However, any extra-time or penalty shoot-outs are not included. In such cases, if the match is played in the traditional format of two halves, all bets will be settled at the end of the agreed game length which includes time added on by the referee for stoppages (whether the game length is advertised by Wanna or not). If the game is played in an unusual format (e.g. 3 periods) then all first half bets will be voided but all other markets will be settled on the basis of the score at the end of the match (including any time added on by the referee for stoppages).
  • In circumstances where over 90% of the scheduled match time has been completed and the referee ends the match before the allotted time has elapsed then we will use that result for the settlement of all bets placed on the game. Otherwise, if a match starts but is later abandoned or postponed and Wanna believes that the match will not have been completed by 23:59 (local time) on its scheduled start date, then all markets, with the exception of any unconditionally determined markets, will be void unless Wanna has knowledge that the match has been rescheduled to be played within three days of its original start date. If Wanna does have knowledge that the game will be played within three days and the game is played within three days, then all bets will stand.
  • If a match has not started (or if Wanna believes that a match will not have started) by 23:59 (local time) on its scheduled start date, then all bets will be void unless Wanna has knowledge that the match has been rescheduled to be played within three days of its original start date.
  • In the case of ambiguity over the official result from match officials, the outcome will be determined by Wanna (acting reasonably) using information from independent sources.
  • To the extent that a video assistant referee is consulted, the event which led to the referral will, for the purposes of these rules, be deemed to have occurred at the actual time of its occurrence (rather than the time on which the relevant referral, or decision, was made).

Welcome Bonus

Welcome Bonus Rules:

The first 1,000 users to download the app and complete the account verification process will receive the Welcome Bonus. The Welcome Bonus is a credit to your account of 5 Wanna Bucks. 5 Wanna Bucks is worth approximately R$30 Brazilian Reais.

Only players who are physically located in Brazil are eligible to receive the Welcome Bonus.

In order to withdrawal the Welcome Bonus or any additional money that you have won from the Welcome Bonus, Players must meet the following requirements:
  • Bet against at least 5 different people
  • 10 x rollover on the Welcome Bonus = The player will need to have settled bets that equal 10 times the sum credited. For 5 Wanna Bucks of credit, a player will need to have settled bets in the amount of 50 Wanna Bucks.
  • To withdraw, players will need to make at least 1 deposit. There is no way to withdraw without making a deposit first.

 

The Welcome Bonus or any additional money that has been won from the Welcome Bonus can only be withdrawn after December 31, 2020.

A person can only claim one Welcome Bonus.
Creating multiple accounts and trying to claim more than one Welcome Bonus is prohibited.

Be a Winner, get the app

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